Tytix has proven to be a great partner for us in our ticket selling process for several years. The Tytix software system meets our needs completely. The staff is readily available to answer questions or fix a problem whenever we need them. Selling tickets, setting up events and reports are very simple and user friendly. The product and team at Tytix has been nothing but exceptional.
We have been proud TyTix users for over 10 years. The system is very versatile and user friendly. But the best part is, that they walk you through the set up and training so it makes it easy to learn. They have always provided wonderful customer support and treated us like family. I can honestly say, we have been through everything together. Tornadoes, floods and hurricanes have tried to take us down but we powered back and never failed to get a show in. Customer service is awesome! Being the most affordable ticketing solution, it’s versatility and dependability makes it a “No Brainer”!
I have been in ticketing for 25 years and have used 6 different ticket systems. I always thought that all ticket systems were the same: they sell tickets. TyTix, our current ticket system at the Wisconsin State Fair Park made me realize how wrong I have been. In addition to the 900,000 guests that come to our State Fair, buying their tickets online, day of or in advance, and real time scanning as they enter. Did I mention scanning of their pre paid parking pass prior to the gates? During the fair, we have 11 days of concerts at our 10,500 seat grandstand, different pricing structures for most, again, real time scanning as they enter.
Vendors and staff, all 4000 of them, have credentials. Their individual bar code gets them onto the grounds, just as if it were a ticket, with all the same benefits.
When the fair is not going on, we have an Exposition Center that hosts 30 weekends of trade shows, weekend festivals and rodeos, all as ticketed events.
It is your choice, TyTix will set up the event for you or if you are like us, we control everything. We build the event, set up the buyers, access rules, price codes, ticket set up, etc. We can change and adjust in a matter of seconds. It is a web based system and, like myself, you can do your work from home. There are hundreds of reports and if it’s not there, they will write it for you. All of this and you set the fees. Better yet, all fees are yours. I pay for my entire sales staff on our internet order fees.
Lastly, customer service is phenomenal. You are not passed from person to person, you do not talk to a machine, they are there for you. They listen, they react and they care.
All ticket systems are not the same until you explore TyTix as your system.
Ty Tix is adept at providing superior personalized service to clients. The real time data and reporting that the Ty TIx online ticketing system provides has helped the Tennessee Valley Fair streamline and improve our overall operation.
On behalf of the staff of the Florida State Fair Authority, I want to tell you how pleased we are with the performance of the TyTix system. As you know, we first utilized this system for our two biggest events at the Florida State Fairgrounds: the 2008 RV Super Show in January and the annual Florida State Fair in February 2008.
The TyTix system is user-friendly and combined with the great support from the TyTix staff the transition was seamless. The reporting capabilities and the reconciliation process greatly improved our ticketing operations.We look forward to expanding and enhancing our electronic ticketing program with TyTix for future event.
Bloomsburg Fair has been using the TyTix Ticketing System since 2005 and we have been completely satisfied with the system and the support provided. Our first year’s use at our gates showed that accountability added a considerable amount to our bottom line. As one of the top 50 fairs in the country, we have dealt with a lot of vendors over the years. I do not hesitate to recommend the TyTix company and their superior product.
Many ticketing companies tell you that it won’t cost you a dime because they add a fee to the ticket price to cover their costs. With TyTix, we added a handling charge to our show tickets and have been able to keep the lion’s share of it. TyTix is totally committed to the ticketing business and understands our needs. They have superior support staff that makes using the system and setting up programs extremely easy.
The Clay County Agricultural Fair has used the TyTix system for two years. We looked at several programs including TyTix at other fairs. After our review, we decided on the TyTix system.
To be honest, I was skeptical of any program at first, but after two years of use, it has exceeded my expectations. The system has taken us to a new level of success.
What I like about the system is its simplicity; it’s easy to learn, easy to use and most of all, very dependable. It provides accurate attendance, accountability, and flexibility. In addition, other features allow you to capture great marketing data and accurate promotion numbers. It takes the guess work out of the process.
I’m proud to recommend the TyTix system to any venue that needs a good system to accurately sell tickets on site and online with accountability and flexibility.
Our campus has been using TyTix for 18 months and we are extremely happy with the system. We use TyTix not only for our three venue performing arts center, school of music recital hall, multi-purpose room in the student union and other venues on campus. We use it for tracking sales of transportation tickets, tracking gifts, donations and memberships, producing donor lists and targeted direct mail and email marketing lists. Finally, the technical support people have been very accessible, friendly, knowledgeable and helpful.
When selecting TyTix as our first electronic ticketing system we were looking for a system that would be easy to use for our all volunteer sellers. We found TyTix’s selling panel to be easy to use and customize. We also wanted a system where the database was maintained in-house, so we could continue to sell if we lost our internet connection. Their on-site support staff have been fabulous and a pleasure to work with.
TyTix continues to be our system of choice as we completed our second year with them.