Whatever server solution you need. Done.

The server implementation of the TyTix ticket software is extremely flexible and includes three possible scenarios:

1. Client provided hardware at client location
2. TyTix-leased server hardware at client location
3. TyTix provided hardware at TyTix location (TyTix Hosted Solution)

Client provided hardware at client location ­– With this option, you can choose to manage your own hardware at your own location. TyTix will provide the ticketing software and licenses for installation. All equipment service, maintenance and replacement are the responsibility of the client. This option provides the most control over the software and hardware of the ticket system. If your Internet connection is unreliable, this option is recommended. If the Internet connection goes down, you will still be able to access the ticket software through your internal network; however, credit card processing and incoming online sales will be delayed until Internet access is reestablished.

To get maximum benefit from the TyTix software, the following server requirements must be met:

• A Windows Server with Windows 2003 or later for the application (can be virtual)
• A Windows Server with Windows 2003 or later and SQL Server 2005 or later, Standard or Workgroup Edition (can be virtual)
• An SSL Certificate and appropriate firewalls are very highly recommended for online 
sales. Note: Servers should be on same network and subnet as workstations to provide easiest printing configuration.

TyTix-leased server hardware at client location –A leased server utilizes the customer’s Internet connection. TyTix provides all server service, maintenance and replacement. This option provides partial control over the software and hardware of the ticket system without the additional expense of personnel to handle maintenance and upkeep on a server system. If your Internet connection is unreliable, this option is also recommended. If the Internet connection goes down, you will still be able to access the ticket software through your internal network; however, credit card processing and incoming online sales will be delayed until Internet access is reestablished.

* Quotes for this service are provided separately as they require discussion about server specifications and network setup. Contact TyTix Sales for a quote.

TyTix Hosted Solution – We also offer a Hosted Solution that reduces and/or eliminates your server hardware and software expenses as well as personnel time and expenses. TyTix will manage your licenses on a secure server that will handle all of your ticket sales including all the features that your TyTix software currently provides. All you need is a reliable Internet connection. This option provides the best option for those that do not want to manage a server or deal with server maintenance. If your Internet connection goes down, you will not have access to the ticket software, but your patrons can continue to make purchases online through the web interface.

Our Hosted Solution provides the following features and benefits:

• 256 bit SSL Encryption on all in-house and web sales transactions
• Standard physical and virtual data security protocols
• Daily off-site full database backup
• UPS (uninterrupted power supply) power backup
• Seamless data transition from your old server to the TyTix ticketing server
• TyTix IT Support to take care of all your hosted server related issues